Guides
Matter codes, explained.
Practical answers for when a Matter setup code goes missing: how to find it, what to do when the sticker is gone, and how to make sure it never trips you up again.
Lost your Matter QR code? Here's how to re-pair the device
Lost the Matter setup QR code or sticker on a smart home device? Here's what still works, what doesn't, and how to avoid the problem next time.
Read the guide →How to find your Matter pairing code
Where to find the Matter QR code and the 11- or 21-digit manual pairing code on a smart home device, its packaging, and in the app.
Read the guide →Matter setup sticker faded, peeled, or unreadable? What to do
The Matter QR sticker on your device is faded or peeling and won't scan. Here's how to recover the pairing code and still commission the device.
Read the guide →What is the Matter manual pairing code? 11- vs 21-digit explained
The Matter manual pairing code is the numeric alternative to the QR. Here's what the 11- and 21-digit versions mean and when you'd use each.
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